FAQ's and Resources
Do you deliver and stack?
We deliver with a box van. All delivered bales are bundled in 18 bale bundles and will be stacked at your desired storage location. Unloading and stacking rates are $60 per hour per person.
Email sales@mileshayfarms.com for a delivery & stacking quote.
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What is a bundle? A bundle consists of 18 two-tie bales, each weighing 60 pounds, packaged together. These bundles are compact enough to be easily handled by a standard yard tractor equipped with a loader attachment, reducing the need for manual labor.
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Is there an order minimum?
For delivered purchases there is a 2 ton minimum.​
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Do you sell by the bale or by the ton?
We sell by the bale as there is not a certified scale at our distribution sites so it is illegal for us to sell by the ton. We get a truckload weight on a certified scale prior to distribution. The bale weight you see is an average on a truck load of 536 bales so individual bale weight may vary. If you are interested in purchasing by the ton, email sales@mileshayfarms.com for a quote.
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Can I place an order outside of the website?
We prefer orders to be placed through the website but they can also be made by emailing sales@mileshayfarms.com. Order placement may not be as quick when placed via email.
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Do you carry hay that is not listed on the website?
We carry a variety of other hays not listed on the website, but they are sourced from other growers and prices vary. Please email sales@mileshayfarms.com for these inquiries.
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Do you guarantee your hay?
We guarantee our hay to be mold and weed free. We do NOT consider grass or cereal grain to be weeds. We will provide a full refund with return of the hay after photo documentation of your claim.
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Can we arrange pick up at your farm?
Yes! Be sure to contact us via phone or email to schedule your pick-up. ​